On 23 October 2026 the Malta Gaming Authority (MGA) announced that it had signed a Memorandum of Understanding with the Malta Competition and Consumer Affairs Authority (MCCAA) on consumer affairs and player protection in the gaming sector. The memorandum was signed by MGA Chief Executive Officer Charles Mizzi and MCCAA Executive Chairperson Carmen Ciantar, according to the photo caption on the MGA release.
The MGA said the agreement sets up a formal framework for the two authorities to work together and exchange relevant information, in line with applicable legal and regulatory requirements.
The regulator said the agreement targets the area where the two bodies overlap. Complaints and dispute-related matters that cross both remits are to be handled in a more coordinated way.
The MGA did not publish the text of the memorandum alongside its announcement.
The release quotes both signatories. Mizzi said effective player protection requires authorities working together, and that the agreement strengthens the MGA's ability to prevent consumers from falling through gaps between remits. Ciantar said the agreement formalises a relationship between the MCCAA and the MGA that was already constructive. Both remarks are opinions, and the MCCAA comment appears only in the MGA's own release.
The MGA expects the memorandum to help both authorities identify the appropriate course of action and give clearer guidance, and it says this should support better outcomes for consumers. That effect has not yet been measured.
We do not know how the arrangement works in practice. Without the memorandum's text, its procedures are unknown, as are any deadlines and any enforcement terms. Publication of the memorandum would answer most of these questions. Figures on complaints the two authorities handle jointly would show whether the coordination changes outcomes, if either authority reports them.
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